Impact and accountability
Open books, plain language.
We are accountable to the communities we serve and to our funding partners. Our audited statements and performance results are published here every year.
38
Loans made across the Shuswap in 2024–25
$2.5M
Lent into the regional economy that year
1985
The year we started lending here
Illustrative figures for the 2024–25 fiscal year. Check each one against the annual report before it goes out.
Reports
| Fiscal year | Report | Format |
|---|---|---|
| 2024–25 | Annual audited financial statement | |
| 2025–26 | Performance results | |
| Current | Loans appeal process |
Each report states the fiscal year it covers. Check figures against the report itself before quoting them.
Conflict resolution
If something is not sitting right, tell us. Our client resolution process gives every concern a documented, timely and confidential hearing.
Appeal process
If you are dissatisfied with a lending decision you can appeal it. The steps, the timelines and who reviews it are all written down.
Share your impact
Good news travels slowly in a rural region. If we helped, tell us. Your story helps the next person take the first step.
From the community
Thank you to the team for everything you do to support women in business across the Shuswap.